The staff is always very friendly and helpful. I love having my car serviced there because I feel safer knowing they check for up coming problem before they become big problem.
Great salespeople and maintenance/service experiences! Thanks, Kia! I'll be back in a couple of years for an upgrade. Hope you will put me in another great car! By the way, my daughter, who also bought a New Soul at the same time, is enjoying her vehicle.
We have always been treated professionally, from buying the car to each time we bring in the car for maintenance. Employees are always so helpful and friendly.
We bought our Optima in 2016, and from the minute we walked in the door until we walked out, we could not have asked for better service from the friendliest employees. The salesman didn't do any pressuring, always asked the right questions which enabled us to choose the right car for us. We take our car in every 5000 miles for maintainence and the service and friendly employees are still number one. Such a postitive experience.
Good deal and great service!
Oil changes, tires rotated all in the time it took for my hour lunch. Free snacks!
I couldn't leave with the offer given to me. Lance Faith is a diligent sales professional. He ensured the process was beneficial and called me regularly to inform me of details. The literally drove the extra mile to get my car, but they were also willing to deliver to my home 30 minutes away. Paperwork was a relative breeze and several other sales people stepped in, on days that Lance was off work to move this sale for me. This is a Kia Team and not like my various previous car buying experiences.Though there was one salesperson that soured my mood during negotiations on my trade in, he was removed at my request. I felt the customer is always right the whole time and would recommend this dealership to others.I would give them 5 stars, if it wasn't for that one pushy salesperson, because he caused me serious concern over whether the rest of the dealership was that way too and they were acting and I found the only real person there... I think he was a lone wolf though.Put your Faith in Lance Faith though, if he can't make you happy on buying you probably don't like real people and need to buy a car online.
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