Great customer service our salesman J.W. was very patient and knowledgeable. I would recommend him and the Kia Store to friends and family. Thumbs up!!!
My sister and I had great experience at the Kia store. Thank you Jeff "JW" Whitaker.
Our salesman was JW. Overall great experience and he was very helpful! We love our beautiful new KIA and would recommend this dealership and salesman to family and friends.
Service was great. Was a little disappointed because there was a 'holding' charge I'd have to agree to that I wasn't told about when I made the appointment, but that's was fine. I was happy with the shuttle service that brought me back home and picked me up after they were done with my vehicle. They vacuumed out the driver side carpet when I picked my vehicle up, which was really nice. However, I did find a big scratch in my steering wheel as I drove off. Aside from that, it was a good experience and the customer service was great.
I gave short notice that I needed in but none the less was got in the next day early. I have always had great service here and yesterday was no different. Got my service as well as other needed maintenance. Even a recall. The lady kept checking in the waiting room to see if anybody needed anything. When done she vacuumed it out. After paying my bill we had a very pleasant conversation. Sorry I didn't get her name but she is a sweetheart and left me with a smile the rest of the day. Thank You
I love the service department at this Kia!
My salesperson JW did a great job on helping me get the best car for me. He went above and beyond to make sure my needs and wants were fulfilled. He said that I wouldn’t leave disappointed and would not leave without a car, and he was exactly right. Everyone at the Kia Store Clarksville did an amazing job. Even stayed after hours to help finish up the process. I love my new 2018 Kia Rio. Would definitely recommend going to Kia. And will hopefully be going back in the future if ever in need of a new or different car!!!
We love all our vehicles that we have bought here, and the service and sales departments are both outstanding. My first Kia was a Soul, and we loved it so much that we bought a second one for my wife. When I needed another car after a deer collision, I didn't hesitate to get another Kia.
They were very courteous and called my back very quickly. Unfortunately, my wife and I haven't received the insurance settlement from a January car accident yet, so I could not buy the car.... Terry in Louisville
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